◉ Conversation memory
Nobody re-asks. Nobody re-explains.
Every ask and every answer — Slack, Teams, email — stays with the team.
Come back next week and Nauti knows what was asked, what changed, where it left off.
◉ Live example
Slack · #acme-account
P
Priya · 9 days ago
@nauti how's Acme doing this week?
◉
Nauti
Reorder gap opened to 9 weeks (usual 6). 1 stock email unanswered. Flagging as drift.
9 days later · different owner asks
J
Jordan · just now
@nauti catch me up on Acme
◉
Nauti
Priya flagged drift 9 days ago (gap then at 9 wks). Now 11 wks, still no stock reply. Same shape as the 3 lapses you lost last year. Worth a call today.
◉ Pattern memory
Drift, before it shows up in the number.
Each account has a shape: cadence, contacts, tone, reorder rhythm. Nauti tracks how that
shape drifts week over week, so every owner and leader sees the same shift long before
the revenue gap lands on a dashboard.
◉ Account shape · Acme
Cadence drift · last 4 weeks
4 weeks ago
Normal · 6-week cadence · contact responsive
2 weeks ago
Drift · 9 weeks · 1 stock email silent
Now
At risk · 11 weeks · 2 emails silent · matches prior churns
◉ Built by the loop
Every cycle, memory gets sharper.
The weekly loop isn't just output — it's input too. Each Mon → Fri cycle
(the plan, the live routing, the Friday recap) feeds memory back in. Week by week
patterns get sharper, coordination tighter, the book better known.
◉ How the loop fed memory
Harbor Supply · 12 weeks
Week 1 · Mon plan
Noted 4 accounts 2+ wks past reorder · no pattern yet
Week 4 · Fri recap
Linked 3 similar lapses — "silent past 2 wks" named as a signal
Week 12 · Mon plan
Drift caught early · owner routed · account saved before the gap landed